Summary of qualifications
English: upper intermediate/advanced.
Operating Systems: Linux, macOS, Windows.
Scripting languages: UNIX Shell (bash, ksh, zsh), Python.
Protocols and formats: HL7, ASTM (E1381 or E1394), XML, CSV, TSV, a variety of fixed format medical protocols, Biomereux protocols, JSON, Markup.
Other tools/skills: git; PostgreSQL; XSLT; basics of network communication; Soap UI; RDP/VNC/Citrix remote desktop connections; Webex; defect tracking software (Trello, Jira/Confluence); VSCode, Vim, DBeaver, Salesforce basics, DocuSign, Mailchimp/Mandrill.
Experience
August 2020 — April 2024: Technical Implementation Assistant/QA, Parley Pro Inc.
- Assisting Implementation team, helping with communication between Developers and Implementation.
- Assisting with product demo preparation.
- Participating in customer calls.
- Creating and maintaining Knowledge Base documents in Confluence.
- Managing Jira Project: streamlining implementation assistance workflow, configuring and maintaining Automation for Jira tasks.
- Manual functional testing of new functionality, regression and exploratory testing, integration testing, API testing.
- Customizing email templates in Mailchimp/Mandrill.
- Coordinating uploading customer’s legacy data to the system, supporting Python scripts (bug fixes, new features).
- Documenting test cases for automation testing.
- Troubleshooting and testing company’s Salesforce app; demoing its functionality to customers.
September 2013 — July 2020: Interface Implementation Specialist, ISD. Laboratory Information System Software.
- Spoken communication with client, phone meetings, explaining functionality of the product by phone and using remote desktop/screen sharing applications.
- Scheduling and leading phone call meetings with clients.
- Configuring software in client's system and resolving issues during software validation and in Production.
- Partial automation of software testing in UNIX Shell (ksh, bash, SQL).
- Writing manual test cases for new functionality or fixed bugs, testing hot fixes before delivering to the client.
- Coordinating my working activities remotely with other team members, taking team leader responsibilities in case of team leader's vacation/sick leave.
- Teaching new team members about product and workflow, assisting them in their first steps in work.
- Constantly learning about software product's functionality, sharing my knowledge with teammates and other departments, maintaining Knowledge Base. Interacting with other departments to extend product and workflow knowledge.
October 2010 — August 2013: QA Engineer, ISD. Laboratory Information System Software.
- Manual Testing of software products.
- Writing Test Cases according to functional and non-functional requirements; reviewing test cases.
- Training new team members.